Live customer testing

Chat Widget Live Test Bench

Configure the widget, generate a customer link, and run real conversations against your live endpoints.

Mode: Admin

Endpoints: Unset

Configuration

These settings are stored locally and can be shared with customers via the generated link.

Use a short-lived session token for API key. Do not paste long-lived secrets into a shared link.

Company name

Company logo URL

Agent name

Welcome message

Input placeholder

Bubble options

Max sessions

Provider

Position

Message endpoint

Thread endpoint

Thread create endpoint

Cart endpoint

Conversion prompt

API key (session token)

Widget auth token

Telemetry endpoint

Org ID

Agent ID

KB collection

KB top K

KB score threshold

KB API key

Subject

Department

Channel

Language

Custom fields (JSON)

Session variables (JSON)

Include API key in share link

Session status

Widget

Provider

Not set

Thread

Not set

Last event

None

Last error

None

Share the customer link to open the widget with your current configuration. Customer mode hides this panel.

Chat Widget Live Test Bench

Configuration

Session status

Event log